Accessibility statement

Accessibility statement for Kearsney Parks website

This accessibility statement applies to the Kearsney Parks website, hosted on the domain

This website is run by Dover District Council. We want as many people as possible to be able to use this website. For example, we have designed and built this website so that you are able to:

  • change colours, contrast levels, fonts and text size
  • zoom in up to 300% without the text spilling off the screen
  • navigate using a keyboard
  • understand the website using a screen reader (tested using NVDA)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

While this website has been designed and built with accessibility underpinning it, some legacy content on this website remains not yet fully accessible. This includes:

  • Some downloadable files, such as PDF documents, may not be as accessible as they could be to screen reader software
  • Some pre-recorded video or audio media may not have a text equivalent such as subtitles or transcript.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and aim to respond in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us with a description of the problem. The Digital Services department will be the first point of contact to handle accessibility issues submitted via this online form.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

Dover District Council is committed to making the Kearsney Parks website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Some pre-recorded video or audio media may not have a text-based equivalent such as subtitles or transcript, posing difficulties for people with sight or hearing difficulties. This fails WCAG 2.1 success criterion 1.2.1 (Audio-only and Video-only (Prerecorded)). Text-based equivalent is to be introduced to these videos, and new videos will be supplied with a transcript.
  • Some content presented using Portable Document Format (PDF), may not use proper formatting, for example for headings or tabular information (failing WCAG 2.1 success criteria 1.3.1 Info and Relationships, 2.4.6 Headings and Labels) and images may not include a text alternative (1.1.1 Non-text Content). Going-forward content is to instead be presented using HTML or in accessible PDF formatting.

Disproportionate burden

Currently none.

Content that’s not within the scope of the accessibility regulations

  • pre-recorded audio and video published before 23 September 2020
  • live audio and video
  • heritage collections like scanned manuscripts
  • PDFs or other documents published before 23 September 2018
  • Maps (where possible an address, if available, is provided separately)
  • Content controlled and delivered by third parties, who are not contractors of Dover District Council, is exempt from accessibility regulations. For example, social media websites and widgets.

What we’re doing to improve accessibility

  • The Kearsney Parks website has been modernised, with accessibility at the foundation of its design
  • We undertake accessibility checks on this website
  • We use software tools to identify accessibility issues on the website
  • We are implementing processes and guidance to support accessibility best practice for website content

Preparation of this accessibility statement

This statement was prepared on Tuesday 14 June 2022. It was last reviewed on Tuesday 14 June 2022. This website was last tested on Monday 13 June 2022. The test was carried out by Dover District Council Digital Team.

The sample of pages that were tested in the audit was determined based on content required to be tested in a basic accessibility check.